Customer Service

As a global-oriented national laboratory, we agree that SIG services and presence play an important role in supporting United Nations programs in the Sustainable Development Goals (SDGs).

In these 17 targets, we believe that SIG function now and in the future will synergize in helping the goal of achieving world welfare, including the following targets:


Target 2.

Eliminate hunger for the vulnerable by providing safe food

Target 3

Strengthen the prevention of substance abuse, including narcotics and harmful use of alcohol.


Significantly reduce mortality and morbidity from exposure to hazardous chemicals, also pollution and contamination to the air, water, and soil.

Target 6

Improving clean water quality and drinking water safety

Target 8

Supporting productive activities and encouraging the growth of micro, small and medium enterprises in producing quality products

Target 12

Implementing a 10-year program framework for responsible & sustainable consumption and production patterns


Along with performance evaluations and customer satisfaction surveys that we carry out, SIG is the right partner for all circles, both commercial institutions, educational institutions, research, and individual needs to entrust their testing to SIG because we:

  1. Guarantee the quality of test results with Quality Assurance
  2. Using the latest technology and testing methods
  3. Oriented to customer satisfaction
  4. Providing research and development services
  5. Provide testing at competitive prices
  6. Providing sampling and pick-up samples services
  7. Providing hygiene monitoring services

To support credible results, SIG provides a discussion service of test results with our expert technical team.

And along with the development of industry 4.0, SIG is now supporting online-based services, starting from the sample submission process to the resulting certificate issued.

Library of Knowledge

SIG Laboratory

Graha SIG, Jl Rasamala No. 20, Taman Yasmin, Bogor, Jawa Barat 16113.

Phone. +62 251 7532 348
WhatsApp. +62 82 111 516 516

SIG Jakarta

Jl. Percetakan Negara No. 52 B RT 006 / RW 001, Rawasari, Cempaka Putih, Jakarta Pusat 10570.

Phone. +62 21 2147 9292  

SIG Surabaya

AMG Tower, 12th Floor, Jl. Dukuh Menanggal 1-A, Gayungan, Surabaya, Jawa Timur, 60234.

Phone. +62 31 8253 1288
WhatsApp. +62 818 885 165

SIG Semarang

Jl. Kanfer Raya Blok R No. 4 Pedalangan, Kec. Banyumanik, Kota Semarang, Jawa Tengah 50268.

Phone. +62 24 7004 0541
WhatsApp. +62 812 9000 5165

SIG Medan

Jl. Bunga Asoka, Ruko Komp. Asoka Raya Residance No. 1, Medan Selayang, Sumatera Utara 20133,

WhatsApp. +62 822 7207 9665

SIG Yogyakarta

WhatsApp. +62 896 4856 9422

SIG Makassar

WhatsApp. +62 853 3843 9816

Operational Hours

Monday to Friday
08.00 - 17.00 WIB.

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