Customer Service

As a global-oriented national laboratory, we agree that SIG services and presence play an important role in supporting United Nations programs in the Sustainable Development Goals (SDGs).

In these 17 targets, we believe that SIG function now and in the future will synergize in helping the goal of achieving world welfare, including the following targets:


Target 2.

Eliminate hunger for the vulnerable by providing safe food

Target 3

Strengthen the prevention of substance abuse, including narcotics and harmful use of alcohol.


Significantly reduce mortality and morbidity from exposure to hazardous chemicals, also pollution and contamination to the air, water, and soil.

Target 6

Improving clean water quality and drinking water safety

Target 8

Supporting productive activities and encouraging the growth of micro, small and medium enterprises in producing quality products

Target 12

Implementing a 10-year program framework for responsible & sustainable consumption and production patterns


Along with performance evaluations and customer satisfaction surveys that we carry out, SIG is the right partner for all circles, both commercial institutions, educational institutions, research, and individual needs to entrust their testing to SIG because we:

  1. Guarantee the quality of test results with Quality Assurance
  2. Using the latest technology and testing methods
  3. Oriented to customer satisfaction
  4. Providing research and development services
  5. Provide testing at competitive prices
  6. Providing sampling and pick-up samples services
  7. Providing hygiene monitoring services

To support credible results, SIG provides a discussion service of test results with our expert technical team.

And along with the development of industry 4.0, SIG is now supporting online-based services, starting from the sample submission process to the resulting certificate issued.

Library of Knowledge

Kunjungan Industri Universitas Pendidikan Indonesia

Kunjungan Industri Universitas Pendidikan Indonesia

Rabu 18 Agustus 2021 Suatu kehormatan bagi SIG dapat menjadi tamu pada kegiatan Kunjungan Industri (KI) Online Universitas Pendidikan Indonesia (UPI) Bandung.Kegiatan industrial visit ini merupakan sebuah kegiatan observasi langsung yang diharapkan dapat menjadi wadah...

ASEAN Food Conference 2019

ASEAN Food Conference 2019

Bali 15-18 Oktober 2019, dengan mengambil tajuk ”Outlook and Opportunities of Food Technology and Culinary for Tourism Industry”. Indonesian Association of Food Technologist (PATPI) bersama ASEAN Committe of Science & Technology (ASEAN-COST) mengadakan konfrensi...

Bogor Laboratory & Main Office

Graha SIG:
Jl. Rasamala No. 20, Taman Yasmin, Bogor, Jawa Barat 16113.

Phone. +62(251) 7532348
Whatsapp. +62(821)11 516 516

Surabaya Laboratory

AMG Tower, 12th Floor, Jl. Dukuh Menanggal 1-A, Gayungan, Surabaya, Jawa Timur, 60234.

Phone: +6231 8253 1288

Jakarta Marketing Office

Ruko No.52B, Jl. Percetakan Negara, Rawasari, Cempaka Putih, Jakarta Pusat 10570.

Phone. +62(21) 21479292

Semarang Representative

Contact Person : Fajar Ery
Mobile : +62(0813) 91706805

Yogyakarta Representative

Contact Person : Zaimul Arifin
Mobile : +62(896) 48569422

Operational Hours

Monday to Friday
08.00 - 17.00 WIB.